From inquiry to appointment
Website, inquiry handling and data exchange between systems, with staff roles and medical data restrictions in mind.
Clinic solutionRUSDCADS: digital products for business
Connecting your website,
marketing and sales
We build websites, configure CRM and connect data flows. We help you track each inquiry from first contact to sale.
Find a workflow relevant to you
Examples for clinics and restaurants. For other businesses, we start with your process and existing systems.
From promotion to conversion
See how integrated marketing connects with traffic and guest actions in a published project.
View restaurant case studyProjects and workflows
Websites, marketing and automation in practice
Client projects with the challenge, implementation and outcome explained. Internal products and demonstration workflows are labeled separately.
Our own product / HoReCa
HORECA SDC
Menus, reservations and guest management in one restaurant product.
- QR menu
- Floor plan
- CRM and analytics
Client project / hotel website
Baltia: from room selection to booking
Rooms, restaurant and hotel services. A website with manageable content and a clear guest journey.
View project
Client case study / marketing
Restaurant: promotion and guest conversions
Website, advertising and analytics. The case study distinguishes verified actions from data limitations.
View case study
Client case study / automation
VMP Autofill
Medical document preparation on Mac. Recognition, data verification and DOCX generation without cloud OCR.
HealthcareHospitalityE-commerceReal estateEducationBusiness-to-business (B2B)Technology products
What we can do
Choose a specific task or start by assessing the connections between your systems.
Websites and customer portals
Service pages, inquiries and CRM connections.
RUCRM and inquiry management
Deal stages, owners, tasks and customer history.
RUSystem integrations
Data exchange, duplicate prevention and error monitoring.
RUMarketing and sales analytics
Inquiry sources, deal statuses and reports.
RUCustomer acquisition
Advertising channels and landing pages tailored to your goals.
RUProcess automation
Recurring operations, rules and completion tracking.
RUHow we verify the result
We agree on acceptance scenarios before implementation. At launch, we test them in the live system.
- Inquiry delivered. The data reaches the right system and an owner is assigned.
- Data exchange tested. Resubmissions and errors are handled according to the agreed rules.
- Outcome visible. The team can check statuses and a report for the chosen process.
Process
From business need to working system
Each stage ends with a verifiable solution, not an abstract report.
01
Assessment
Outcome: a list of issues, priorities and a work plan.
02
Strategy and planning
Outcome: structure, prototype, system diagram and implementation plan.
03
Development and configuration
Outcome: a working product, integrations and configured analytics.
04
Launch
Outcome: tested forms, events, mobile experience and data exchange.
05
Ongoing improvement
Outcome: an improvement backlog and development based on real data.
Who is responsible for the work
A team of specialists, not one generalist
Every stage has a clear owner, scope of work and verifiable outcome.
Rafail
Strategy and project development
Gleb
Results-focused marketing
Sergey
Photography, video and AI content
Vedant
Full-stack web development
Kamilla
Search content and social media
Daniil
Creative marketing
Ways to work together
We determine the cost and timeline after assessing your starting point. We do not offer a fixed price before understanding the system's scope.
Assessment
For: businesses unsure where the problem lies.
Includes: a review of the chosen process and related systems.
Timeline: agreed after the introductory conversation.
Outcome: issues, priorities and a first-stage plan.
Focused project
For: businesses needing a website, CRM, analytics, automation or an advertising launch.
Includes: an agreed scope of work and readiness checks.
Timeline: agreed after assessing the scope.
Outcome: a working product or configured process.
Connected system
For: businesses needing to connect their website, marketing, CRM, analytics and sales.
Includes: planning, development, integrations and launch.
Timeline: planned in stages after the assessment.
Outcome: a customer journey without manual handoff gaps.
Development team
For: businesses with a working system that needs regular improvement.
Includes: analytics, hypotheses, website, marketing and automation.
Timeline: agreed work cycles.
Outcome: improvements based on actual data.
First stage
Find the gaps in one process
We choose a specific workflow: from inquiry to appointment, request to payment, or document to finished output. We review the related website, CRM and team workflow. You receive a process map, a list of issues and a first-stage plan.
We agree on the scope, cost and timeline before the assessment begins. Further development remains a separate decision, with no obligation.
What we review for your task
- customer entry point
- inquiry handoff
- CRM and sales stages
- roles and responsibilities
- manual operations
- data for evaluating the result
What you receive
- a list of identified issues
- priorities ranked by importance
- recommendations
- a map of the website, CRM and integrations
- a first-stage plan
- a preliminary scope and timeline estimate
SDCADS blog
Practical change, without unnecessary theory
We examine processes, digital products and marketing from a business owner's perspective: what to check, which steps to take and how to measure results.
Before the project begins
How does the work begin?
With an introductory conversation: we choose a process, clarify the problem and agree on the scope, cost and timeline of the assessment. We review the related website, advertising and CRM within the agreed scope.
What does the company receive after the assessment?
A list of issues, priorities, recommendations, a first-stage plan and a preliminary scope and timeline estimate.
How is the price determined?
The price depends on the starting point, integrations and scope of work. We estimate the assessment cost after a short introductory conversation.
Can I order just a website or CRM configuration?
Yes. A standalone project is possible when it solves a specific problem. Our planning still accounts for the inquiry journey, analytics and future development.
Do you work with an existing team?
Yes. We can cover a specific technology or marketing area and fit into your existing processes without replacing the whole team.
Can we keep working together after launch?
Yes. We analyze data, test hypotheses, improve the website and marketing, and automate further processes.
Discuss your project
Tell us what is not working
Send a few sentences about your task on Telegram. We will review the information and suggest a suitable first stage.